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发布时间：2006-07-17 10:21     点击：

Study the following graph which shows the effort taken by your company and IBI Inc , your main competitor. In the graph ,the Quality Management is divided into five parts.

. Use the information in the graph to write a short report (about 100 120 wards) suggesting ways of improving the quality management of your company.

. Write on your Answer Sheet.

附图

PART ONE

Questions 1-12

. You will hear three face to face conversations.

. Write down one word or number in the numbered spaces on the forms below.

Message One. Questions 1-4

Ordering List

Table No : 3

Name of Customer : Mr.

Dishes : Drink 2 bottles of beer.

Main Dishes : Chicken with red (3 ). . . . . .

(4 ) . . . beef. . .

stewardess No. 10 Service Time : 6 : 30pm

Message Two. Questions 5-8

NEW ACCOUNT REGISTRATION

Name : Lilian . (5). . . Open Date : 3rd ,Feb.

. Account Type : (6). . . account

Deposit Amount : (7) . . . . . .

Message Three. Questions 9- 1 2

Immigration Registration

Flight No : JH21 2

Arrival Time : 11:40

Name : Helen Robbinson

Passport No : 72931831

Purpose of Visit : (9) . . . . . .

Temporary Staying Place : mainly with (10) . . . . . .

Staying Period : about (11) . . . months

Leaving Date : 15th ,(1 2 ) . . . . . .

PART TWO

Questions 13-22

Section One

Questions 13-17

. You will hear five short pieces.

. For each piece decide what the speaker is talking about.

. Write one letter (A-H) next to the number of the piece.

. You will hear the five pieces twice.

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