Section Ⅲ Writing
Part A
51.
Dear Sir,
I am writing to you to express my dissatisfaction with one of your tours that I took over the National Day holiday. I participated in the 7-day tour of Yunnan (tour code YN10).
There were two things that I was particularly disappointed with. First, the hotel accommodation did not in any way resemble the pictures we were shown prior to the tour. The rooms were unclean and dark. Second, the guide did not accompany us throughout the whole tour, as advertised. Frequently, we had to fend for ourselves.
Given the above, I feel entitled to a partial refund of the tour fee, to compensate for the lower quality accommodation and partial absence of a tour guide.
Yours faithfully,
Li Ming
Part B
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