考试时间:75分钟
及格分数:776分
CCNP 640-606 Support考点
Connectionless Models
Demonstrate knowledge of troubleshooting targets for connection-oriented and connectionless protocols
Troubleshooting
Demonstrate knowledge of common data link layer characteristics and key troubleshooting targets likely to be found in campus network
Describe the types and purposes of tools commonly used for network troubleshooting processes
Describe and use the Cisco information resources (especially those in the CCO World Wide Web site) that can assist with troubleshooting processes
List the preferred methods for escalation of troubleshooting issues to Cisco s service and support programs
Demonstrate knowledge of connection sequences and key troubleshooting targets within TCP/IP, Novell IPX, and AppleTalk
Use troubleshooting tools and minimize their impact on a Cisco router s switching type and data flow
Identify and use Cisco IOSTM software commands and debug utilities to filter, capture, and display protocol traffic flows
Describe an efficient problem-solving method when troubleshooting and documenting internetwork problems
Use proven problem isolation techniques to list the symptoms of common TCP/IP problems
Apply diagnostic tools to solve network problems that include systems running TCP/IP with Windows NT/95 clients and servers
Use proven problem isolation techniques to list the symptoms of common Novell IPX problems on router networks
Use proven problem isolation techniques to list the symptoms of common AppleTalk problems on router networks
Apply diagnostic VLAN tools to switched and routed VLAN configuration problems
Use Cisco IOS router troubleshooting commands with Catalyst switch troubleshooting commands