考试网 >> 外语考试 >> GMAT >> GMAT指导心得 >> GMAT阅读资料第63篇

发布时间：2006-06-23 17:09     点击：

　　2. According to the passage, investments in service are comparable to investments in production and distribution in terms of the

　　(A) tangibility of the benefits that they tend to confer

　　(B) increased revenues that they ultimately produce

　　(C) basis on which they need to be weighed

　　(D) insufficient analysis that managers devote to them

　　(E) degree of competitive advantage that they are likely to provide

　　3. The passage suggests which of the following about service provided by the regional bank prior to its investment in enhancing that service?

　　(A) It enabled the bank to retain customers at an acceptable rate

　　(B) It threatened to weaken the bank's competitive position with respect to other regional banks

　　(C) It had already been improved after having caused damage to the bank's reputation in the past.

　　(D) It was slightly superior to that of the bank's regional competitors.

　　(E) It needed to be improved to attain parity with the service provided by competing banks.

　　4. The passage suggests that bank managers failed to consider whether or not the service improvement mentioned in line 19

　　(A) was too complicated to be easily described to prospective customers

　　(B) made a measurable change in the experiences of customers in the bank's offices

　　(C) could be sustained if the number of customers increased significantly

　　(D) was an innovation that competing banks could have imitated

　　(E) was adequate to bring the bank's general level of service to a level that was comparable with that of its competitors

　　5. The discussion of the regional bank (line 13-24) serves which of the following functions within the passage as a whole?

发表评论： 匿名发表 用户名: 查看评论

您将承担一切因您的行为、言论而直接或间接导致的民事或刑事法律责任 留言板管理人员有权保留或删除其管辖留言中的任意内容 本站提醒：不要进行人身攻击。谢谢配合。