考试网 >> 外语考试 >> GMAT >> GMAT指导心得 >> GMAT阅读资料第58篇

发布时间：2006-06-23 17:08     点击：

　　In an attempt to improve the overall performance of clerical workers, many companies have introduced com- puterized performance monitoring and control systems (CPMCS) that record and report a worker's computer- (5) driven activities. However, at least one study has shown that such monitoring may not be having the desired effect. In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors' ratings of workers' performance. In (10) contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested (15) that there should have been a strong correlation between a monitored worker's productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual elements of perfor- mance clearly supported the conclusion that supervisors (20) gave considerable weight to criteria such as attendance.accuracy, and indications of customer satisfaction.

　　It is possible that productivity may be a "hygiene factor." that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at (25) which productivity becomes "good enough." higher productivity per se is unlikely to improve a rating.

　　1. According to the passage, before the final results of the study were known, which of the following seemed likely?

　　(A) That workers with the highest productivity would also be the most accurate

　　(B) That workers who initially achieved high productivity ratings would continue to do so consistently

　　(C) That the highest performance ratings would be achieved by workers with the highest productivity

发表评论： 匿名发表 用户名: 查看评论

您将承担一切因您的行为、言论而直接或间接导致的民事或刑事法律责任 留言板管理人员有权保留或删除其管辖留言中的任意内容 本站提醒：不要进行人身攻击。谢谢配合。